The Swifin digital platform recently announced the migration of its portal to a new and more advanced platform where they assured Users better service delivery.
The new platform is a community where users can interact with other Beneficiaries or users, asked questions and if answers would not be provided by other users, the support team may help in such a case.
Migrating to the new portal will in no way affect your Lumi account, rather you have everything in the same place. You can post your opinion or questions and other users will supply answers or views as regards your opinion.
How do I login on the new portal?
It’s simple, your Swifin login details are not allowed on the login page but may be required as you land in your profile.
READ ALSO: Update: Swifin is migrating to a new website; Promises better service delivery
You are required to create a new account on this community, you can use same informations as used on the Swifin App or the former platform after which an activation link is sent to your email. You are required to login in your email and click on the activation link. Once this is done, you are good to go.
Editing your profile
Once you are in your profile, tap the avatar image and upload your picture. Supply your Swifin Account ID (to link your account with this new community). Another wallet is automatically created for you once you sign up. You are also requested to copy your wallet ID and paste in the space provided.
After this you can begin to post your opinions or questions in the community in order to get help from other users.
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I registered since last year, up to now I cannot convert the money to my naira account. May i please know the problem
Is about almost 3-4 month I can’t login to my Swifin account, the monthly update you have being doing always, I used the same username and password, i do not change Username nor password. I do hope you will attend my complain
Kindly exercise some patience, I will give an update tomorrow.
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Am try to Login for the past more than three months now but to no avail.
How do l login to check my account I registered last year
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Comment..cant log into my account as well.
Can’t log into my account I registered last year
We will help you communicate to swiffin plc and get you informed appropriately.
Please I gave been trying to login but I can’t why please?
Mr. Emeka please kindly note that the platform is undergoing a serious upgrade that’s why you can’t login at the moment sir.
I can’t log in to my account
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We will give you update soon please
I’m finding it difficult to login in my account why?
Can’t log to my account?
Commenti can’t log in to my account
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Good morning I can’t login in swifin account, it’s been 4 months now.i am so frustrated because I am not able to assist people I registered
Can’t login my account
I can’t log into my Swifin accounts for months using the same email and password,Username,why?
Cant login to my account
How can I change my email address on my swifin account? Please someone help me.
I don’t think you people are fair to us your customers, to log in our account, has become a very big problem why?
I can’t login to my account
I hope this will be sorted out soon, and someone will explain the new procedure and will we loose the Lumi that’s been in our accounts
I can’t login to my account pls l need your help
The truth is I have been trying to login to my account,but no positive result, even I did not change anything concerning my account since I registered last year,so how can I get into my swifin acct?
My email is not recognize any more
I can’t login to my account and how can I have the money transfer into my account?
Hi I registered last year November but haven’t received a payment up till today yet. How do I go about it please?
I can’t login into my account for months now,why?
How can I change password give to me to my personal password, how to register for new people on my phone
Hello, thanks for getting in touch. We will consider your comment for another topic to write an update. Keep visiting newsway for an update concerning your question.
How can I access my account, the same username and password but can’t login, why ?
Pls I login in to my account but no way all with my login ID and my password
How can one get his or her Swifin ID after registration or whenever you need it?
Pls how can I log in
I have been receiving email from swiffin but I can’t be able to login to the account
I am only allowed to login to swifin connect , but when I want to access my swifin account the system will lock me out . Even to transfer lumi to transact account is a very serious problem. Pls what should I do and how should I login to swifin account and withdrawal the lumi that is stocked in my account.?