As the Pi Network community eagerly anticipates the launch of its Mainnet, some pioneers may find themselves facing KYC (Know Your Customer) issues that are delaying their journey into the network’s full functionality. To assist those encountering KYC approval delays or issues, Pi Network administrators have provided a set of crucial questions for pioneers to consider. Addressing these questions may provide valuable insights into the source of KYC-related problems and facilitate their swift resolution.
1. Did you request a name change?
One of the primary reasons for KYC delays can be discrepancies in the provided information. If you’ve recently requested a name change within your Pi Account, this may lead to inconsistencies between your ID and Pi Account information, causing approval complications.
2. Does the name on your ID match the name on your Pi Account exactly?
Ensuring that the name on your identification document matches precisely with the name on your Pi Account is critical. Even minor discrepancies, such as spelling variations or missing middle names, can trigger KYC issues.
3. What ID did you use for KYC?
The type of identification document you used for KYC can impact the approval process. Make sure that the ID you submitted is valid, not expired, and matches the criteria specified by Pi Network.
4. Do you have more than one account?
Maintaining multiple Pi Network accounts can complicate the KYC process. It’s essential to confirm that you are applying KYC to the correct account and that you do not have duplicate or redundant accounts.
5. Have you lost the ability to chat in all chatrooms at any time?
A loss of chat privileges in all chatrooms could be an indicator of KYC-related issues. If this has occurred, it’s advisable to review your KYC status and contact Pi Network support for assistance.
6. Do you know people who applied for KYC after you and have already been approved?
Comparing your KYC status with those who applied after you can provide insights into the delay. If individuals who applied later have been approved while you haven’t, it’s worth investigating the reasons behind the disparity.
In light of these questions, Pi Network pioneers encountering KYC-related difficulties are encouraged to review their KYC submissions carefully and cross-check their identification information with their Pi Accounts. Furthermore, reaching out to Pi Network’s support team for guidance and clarification can prove invaluable in resolving KYC-related concerns.
The Pi Network continues to evolve, and the resolution of KYC issues is crucial to ensuring a smooth transition to its Mainnet. By addressing these questions and seeking support where necessary, pioneers can enhance their chances of experiencing the full benefits of the Pi Network ecosystem. READ MORE
I linked my pi account to my Facebook account, but at the moment my Facebook account has be disabled and no more functional. How can I deal with this issue?
How do we reviewed a pending KYC to know what’s delaying the approval.
I have same issues
Hi, thanks for your info. Well appreciated. Please how do I contact Pi network support. I’ve got a challenge with my kyc approval. Is there an email or chat room to assist with?
Best regards
No change of name
One account
My team have been verified and I started before then
The problem occurs during the upload of the ID card
Since march 2023
How do we reviewed a pending KYC to know what’s delaying the approval.
Why my email address will not be published
My pi account name is different with my ID card name, then my photo has not show up clearly
Look at what they are showing me.
Thanks for your interest in applying to pi KYC, a slot is not available at this time
Look at what they are showing me.
Thanks for your interest in applying to pi KYC, a slot is not available at this time.
Please I need an assistant
My ID picture doesn’t match with the picture of my face, I think it’s because my ID is in white-black format and my face is full of beards. Another problem, I think it’s because I used different phones, my face was captured by a small phone and in a dark place. I don’t know what I shall do, because everyday my app shows I have not yet completed my KYC!!!
I have the same issue
I used my voter’s card instead of national identity card hence delay of my kyc
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